• Skip to primary navigation
  • Skip to main content
Pump House

Pump House

Air-source heat pumps for homeowners

  • Home
  • Why air-source heat pumps
  • Why Pump House
    • Why choose us
    • Our partners
    • Our principles
    • Our values
  • Heat pump servicing
  • Solar & batteries
  • Resources
    • Heat pump news
    • Technical explainers
    • Independent research
    • Government schemes
    • Downloadable guides
    • Resources
  • Contact us
  • GET AN ESTIMATE

Cookies policy

The boring but necessary information about what data we collect, how we use it (and how you can opt out of sharing it with us) when you visit the Pump House website.

What are cookies and how do we use them?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

For example, if we can see that visitors appear to have an issue when viewing a specific page, we know to look at whether there’s a problem with it.

What cookies do we use?

We use cookies to collect the following information:

  • XSRF-TOKEN – a security cookie that helps prevent cross-site request forgery attacks
  • as_it_is_session – used to identify your website activity during your browsing session, allowing us to provide you with a more customised experience
  • _ga, gid, gat_gtag_UAXXX_X – allows us to see how you’re using the Pump House website by assigning a randomly generated number as a client identifier which in turn enables us to see what areas of the site may need improving
  • cookieconsent_status – records whether you have already seen and accepted/dismissed the cookie consent banner so that we don’t display it every time you visit the site.

What if I don’t want you to collect this information?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We specialise exclusively in air-source heat pumps for homes. Find out more

Pump House

Copyright © 2026 · Pump House Energy Ltd.

  • Terms & conditions
  • Privacy policy
  • Cookies policy
  • Oxford
  • East London
  • Middlesbrough